Return policy
You can make a return request for Otlob Techno products within 14 days for defective products after your order has been delivered.
When returning the product, ensure all accessories are left intact and item is in its original packaging.
Frequently Asked Questions
How do I return a product ?
return your order online by following these step:
You can register an order by selecting Return Order from the main menu
How much Time do I have to return a product to Otlob Techno ?
All product sold on Otlob Techno, under certain conditions can be returned within a period of 14 days for defective products from delivery date.
Example: If i receive my product on 1/1, I have until 14/1 to submit a return request.
We accept returns If there is a manufacturing defect, but not for misuse
How to send the product to Otlob Techno ?
After the return request is confirmed, the product will be received from the address registered with us
Can products be returned after 14 days?
No, the order cannot be returned after 14 days
Can I return my order with any condition?
No, you have to return your order with the same condition you received it
how and when will I get reimbursed?
The refund process begins after examining and accepting it within a maximum period of 5 days from the date we receive the product and after completion we send to you via e-mail
You can replace the product with another one
You can get the paid amount as Coupon within 24 hours and use it later to buy from Otlob Techno. Choosing this method is available during order submission, and is the fastest way to get the refund .
you can get refund by Bank Transfer within 5 working days
Note, in case of requesting refund Coupon we will not be able to change the refund method later to bank refund.
What is a refund Coupon?
Otlob Techno Refund Coupon is a return mechanism worth equally to the money you spent to order an item.
You can use the Coupon code to purchase any item on Otlob Techno .
How do I use my Coupon?
If you requested Otlob Techno Refund Coupon, you should receive a Coupon code via email.
Enter this Coupon code in the Coupon code box and click “Apply Coupon” during checkout at payment step.
If my returned product is not validated for refund, how do I get informed?
If your return is invalid then we will send the product(s) back to you. We will arrange the delivery of the product. Note that we will make one (1) attempt to return the product to you at no cost. However after failed attempt, we will cancel the return process and store the product at our warehouse for up to sixty (60) days awaiting your collection. If you do not collect the product within these sixty (60) days it will be deemed as forfeited